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466 Smith Street, BroadWalk Arcade, 1st Floor, Shop 20, Durban 4001, KZN - RSA
Quick, secure online remote
support on your mobile device
All Devices Running on Windows OS, Mac OS, Apple iOS & Android Platforms

About Our Services

devices we support

MicroSoft Windows OS

We Extend Online IT Support to Devices Running Windows & Microsoft. Devices Include: DeskTop PCs, LapTops, Tablets & SmartPhones

Android OS

We Extend Online IT Support to Devices Running On Android System. Devices Include: ChromeBooks, NetBooks, PC Tablets, Tablets & SmartPhones

Apple iOS & OS

We Extend Online IT Support to Devices Running On Apple iOS & OS System. Devices Include: MacBooks, iBooks, iMacs, iPads & iPhones

Terms & Conditions For Our Services

Our Services

How IT Works

01

Share Your Technical Issue With Us

First Contact Us to make sure we can assist on your technical fault at hand. You Can Contact Us through WhatsApp, Call or Email

02

Service Payment

We Require Upfront Payment before we initiate Remote Assistance to your device. We Charge R120 Per Session. 1 Session = 1 Hour plus Extra Free Hour.

03

Remote Assistance | Support Starts

After Payment, You Will be Redirected to Our Remote Support Tools Page Where You Will Be Able to Download Remote Access Application Compatible with Your Device, After which the Remote Online Support Assistance will be Initiated on your device.

Mobile Settings & Apps
Frameworks
Device Optimization &
Performance
AntiVirus,
Virus Scans
Software & Apps
Installations
Web & File
Servers
MicroSoft Office &
Email Support

What's The Convenient Connection Time?

FOR REMOTE SUPPORT, PLEASE DO THE FOLLOWING

We suggest that you have a decent Internet Connection for us to do the remote support. If you have a slow connection, it will take us much longer.

Once we’ve connected to your device/computer/tablet/smartphone, we will attempt to fix your Technical & or IT problems and call you when we’re done. Remember to close all your confidential information before we connect!

NOTICE: To Download Remote Support Tools, You will need Atleast One Remote Support (Membership Levels) Packages

Download Remote Tool

Per Session

Pay As You Use
R120/Session
  • Remote Access Support (Remote Technical Support)
  • 1 x Session (1 Session = 1 Hour)
  • 1 x Etra Hour
  • 1 x Device (Device can be Laptop, Destop, Tablet or SmartPhone)

Professional

Paid Monthly
R100/Month
  • Full Remote Access (Remote Technical Support)
  • Unlimited Sessions
  • 1 x Device (Device can be Laptop, Destop, Tablet or SmartPhone )
  • 1 x Year Premium Support
  • 1 x Year Premium Subscription

Business

Paid Monthly
R450/Month
  • Full Remote Access (Remote Technical Support)
  • Unlimited Sessions
  • Unlimited Devices (Devices can be Laptops, Destops, Tablets or SmartPhones )
  • 1 x Year Premium Support
  • 1 x Year Premium Subscription